Shipping policy

Shipping And Handling

We utilize UPS and the US Postal Service. We normally process and send orders within two business days.

International Orders

Orders outside the United States (including Puerto Rico) and Canada are welcome with the following provisions:

• - The customer provides a Freight Forwarder in the continental U.S.
• - Customer must pay any and or all Taxes or Duties required by their Government.
• - Orders are paid in advance by credit card or wire transfer.
• - All sales are final.

Please note that not all items are available for international shipping. Some exclusions apply. For a quote or more information please contact ministeam@ministeam.com

Please note: Estimated times for delivery are estimations. The actual transit time may vary based on destination, customs delays, and Covid outbreaks enroute which can affect service levels.

USPS Priority Mail is estimated 2-3 business days but may take longer especially during the holiday season.
We must hear from you promptly (domestic US) or by the 20th-25th business day (international) if you have not yet received your package so that we may begin a prompt inquiry with the shipping provider.

UPS - Please inquire promptly by email if your tracked shipment does not arrive.

All inquiries: Please include your order number and the name as it appears on the order.