Shipping And HandlingWe utilize UPS and the US Postal Service. We normally process and send orders within two business days. For international shipments, our system roughly calculates for USPS Priority Mail International. Other services, including Express options or UPS, are generally more expensive methods. Should shipping costs exceed the original quote, you will be contacted for approval. Please note: Estimated times for delivery are estimations. The actual transit time may vary based on destination, customs delays, and Covid outbreaks enroute which can affect service levels. USPS Priority Mail is estimated 2-3 business days but may take longer especially during the holiday season.
USPS Priority Mail Int'l is estimated 6-10 business days.
USPS Int'l Express is estimated 3-5 business days.
We must hear from you promptly (domestic US) or by the 20th-25th business day (international) if you have not yet received your package so that we may begin a prompt inquiry with the shipping provider. UPS - Please inquire promptly by email if your tracked shipment does not arrive. All inquiries: Please include your order number and the name as it appears on the order.
If your item is not in stock, we will back order for you. Please note: as many of our products come from Germany it may take 30-60 days for you to receiver your order. For Tucher & Walther limited editions it may take as long as 5 months. If a serial number for a limited edition currently exists you can expect your order within normal shipping times. Please contact us via e-mail or phone for the specifics of your order.